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ECampus Website Review & Ratings + eCampus Coupons

eCampus.com: Products & Services

eCampus.com is the place to go for used textbooks. Buying used textbooks can save you tons of money, but even though eCampus.com has the largest selection of cheap textbooks, not all students want to buy their textbooks. Their Textbook Rental and Return Program is a cheaper alternative to buying new or used textbooks. You don't own the textbook; you are simply borrowing it from eCampus.com for a low fee and returning it to us with free shipping. If a book is available for textbook rental, the rental option will appear on the right side of the textbook in addition to New, Used Textbooks, Marketplace, and eBooks.

eCampus.com: Company Background

eCampus.com was established on July 2, 1999.

Address of eCampus.com:

Corporate Office

2373 Palumbo drive
Lexington, KY, 40509
USA

People behind eCampus:

Mark Carson

VP of Customer Experience

Matthew Montgomery

President and CEO

Sean Johnson

Online Marketing Manager

Kevin Scott

Development

Former People behind eCampus:

Matthew Taylor

Director of Online Marketing and Business Development

Brett Morris

Interactive Marketing Manager

Austin Caldwell

Interactive Marketing Manager

Chris Innes

Director - Online Marketing


eCampus.com: Customer Feedback & Reviews

Here are some reviews of eCampus.com:

“They will charge you over list price for the book if you do not return it on time EVEN IF YOU CONTACT THEM!!! I contacted expressing that I had a delay in returning the book, ECampus rep stated if returned by specified date would be ok. Two days later recieved an email stating if returned by that same date I would recieve 75% of the $240 they charged my card for the non-returned book!! Book wasn't even $240 new!! Book wasn't new it was very used ($146.11 for used book on site), and I did not get any warning regarding this charge, they emailed me AFTER they had already charged me for it!! DON"T BUY OR RENT FROM ECAMPUS!!!!! They should change their user terms to state in it WE WILL GOUGE YOU/CHARGE WAY OVER LIST PRICE IF YOU DON"T RETURN IMMEDIATLY!!!”

“I ordered a book that had the same isbn number as the one I was looking for had a picture of the "book" on the site. When the book arrived it was a loose leaf version no binding. I contacted customer service and was told I missed the small print at the bottom stating it was an unspecified binding which to them means it may not even have one. Had to pay to return with insurance and signature confirmation and still have not received my refund minus the restocking fee they are charging me so it cost me over 20 dollars for nothing!!!!”

Read more reviews here.

eCampus.com: Business Credibility & Trustworthiness

eCampus is a BBB Accredited Business since 12/01/2010. Currently eCampus has the rating of A.

Factors that raised eCampus.com's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 314 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Here is the BBB review page of eCampus:

http://www.bbb.org/lexington/business-reviews/books-textbooks-new-and-used/ecampuscom-in-lexington-ky-14005012

eCampus.com: Website Popularity & Google Ranking

eCampus has been visited by people throughout the globe and its showing in their ranking too.

Their Alexa rank 85,559 globally, 22,916 in US and the site currently has links into 1,510 sites.

Their Google page rank is 6/10, which is excellent.

Their Compete page rank is 16,197 globally and they get 123,239 unique visitors on a monthly basis.

eCampus.com: Social Media Presence

eCampus has great social presence that shows their product has great acceptance among the consumers.

Their Facebook page has 31,812 likes and 145 people are talking about them.

https://www.facebook.com/ecampusdotcom  

Their Twitter page has 7,403 tweets, 5,174 followers and 3,536 followings.

https://twitter.com/eCampusdotcom

Their Google+ page shows it has been added to 123 circles

https://plus.google.com/115758027921976367671

Their You Tube page has 13 subscribers and 6,087 video views

http://www.youtube.com/user/ecampusdotcom

Their LinkedIn page shows it is private company with almost 500 employees

http://www.linkedin.com/company/ecampus.com

Their Blog- ecampusdotcom.tumblr.com

eCampus.com: Website Security & Safety

According to Google safe browsing test, ecampus is not currently listed as suspicious and this site has not hosted any malicious software in the last 90 days. ecampus.com did not appear to function as an intermediary for the infection of any sites in the last 90 days.

Here is a detailed overview of ecampus’ safe browsing test page:

http://www.google.com/safebrowsing/diagnostic?site=ecampus.com

ecampus also has been tested with Verisign Secure and Mcafee Secure.

eCampus.com: Pricing & Packages

Here is a price comparison of eCampus and Bookbyte.com:

eCampus.com:

what I eat around world 80 diets               Retail: $40.00     Our Price: $34.00     Save $6.00

Adobe Premier Pro CS5 Book                     Retail: $59.99     Our Price: $50.99     Save $9.00

Where Children Sleep                                    Retail: $30.00     Our Price: $25.50     Save $4.50

Refugee Hotel                                                   Retail: $25.00     Our Price: $21.25     Save $3.75

Bookbyte.com:

A Game of Thrones (A Song of Ice and Fire, Book 1) Reprint         List Price: $8.99

A Clash of Kings                                                                                                                List Price: $2.42

The Silver linings Playbook                                                                           List Price: $14.00

Life of Pi                                                                                                               List Price: $15.95

eCampus.com: Shipping Rates & Policies

Shipping Rates & Options

United States Postal Service (4-8 Business Days)

$3.00 per shipment + $0.99 per item

Items may be shipped by a variety of carriers

Items may be shipped to APO/FPO and PO Box addresses

Some carriers may deliver on Saturday

UPS Standard Shipping (1-5 Business Days)

$4.24 per shipment + $2.74 per item

No weekend delivery

No PO Boxes or APO/FPO

No shipments to US Territories (Guam, Virgin Islands, Puerto Rico)

No shipments to Alaska or Hawaii

Two Day Shipping (2 Business Days)

$11.00 per shipment + $3.99 per item

No weekend delivery

No PO Boxes or APO/FPO

No shipments to US Territories (Guam, Virgin Islands, Puerto Rico)

Alaska and Hawaii add $10.00 per shipment

One Day Shipping (1 Business Day)

$18.00 per shipment + $6.99 per item

No weekend delivery

No PO Boxes or APO/FPO

No shipments to US Territories (Guam, Virgin Islands, Puerto Rico)

Alaska and Hawaii add $15.00 per shipment

Not available for Marketplace items

UPS Express (Canada)

$22.99 per shipment + $5.99 per item

2-3 business days

Recipient is responsible for import fees due upon delivery. (taxes, duties, tariffs, etc)

UPS Express (All Other Countries)

$49.99 per shipment + $5.99 per item

2-3 business days

Recipient is responsible for import fees due upon delivery. (taxes, duties, tariffs, etc)

Free Shipping Offer

We are currently offering free shipping on all orders over $59*. To receive free shipping you will need to select United States Postal Service as your shipping preference. *Bulk sales, PO's, Marketplace Items, eBooks, Apparel and DVD's not included.

Tracking Your Package

They will notify you with your USPS delivery confirmation number or UPS tracking number when your package is shipped out of our distribution center. You can click the link provided in the email or use one of the links listed below:

U.S. Postal Service Delivery Confirmation: http://www.usps.com/shipping/trackandconfirm.htm
Phone: 1-800-ASK-USPS (1-800-275-8777)

UPS Package Tracking: http://www.ups.com/tracking/tracking.html
Phone: 1-800-PICK-UPS (1-800-742-5877)

Orders placed after 11 am EST will not begin processing until the next business day

eCampus.com: Payment Methods Accepted

eCampus accepts all the following popular payment methods to meet the customer satisfaction.

These methods are-

Credit Cards of all the major providers like Visa, MasterCard, American Express

BillMeLater

PayPal

Note: Seamless does not support any other payment methods currently. However, they do promise to add more payment options like Skrill or Moneybookers, Payoneer, Wire Transfer and other methods to meet the customer requirments.

eCampus.com: Returns, Refunds & Exchange Policy

Most of the items you purchase from ecampus.com can be returned for a refund (excluding shipping charges and 10% restocking fee) for up to 25 days after the date of shipment. On the front of your packing slip, you will find the final date that any items per shipment will be accepted as a return in our Distribution Center. Returns that are returned to ecampus.com beyond the printed date will not be accepted, destroyed, and recycled.

Note: eBooks and Access Codes are non-refundable.

Returned items must be received to ecampus.com in the condition of original shipment. Shrink-wrapped items cannot be returned if the wrapping is broken, unless the items are defective. They will not accept items for return with open diskette packages, CD-ROMs, DVDs, and CDs. Any returned item that does not meet their return expectations may not be accepted, shredded, and recycled.

eCampus: Product images & screenshots
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ECAMPUS COUPONS
Save $3 off orders over $60 @ eCampus
Get 5% off your entire order at eCampus.com @ eCampus
Get 3% Off @ eCampus
Get 5% Off Any Order @ eCampus
Get $3 More When You Sell Back $40 @ eCampus
Get 5% Off All Textbooks @ eCampus
Get 5% Off Rental Orders @ eCampus
Get 5% Off Entire Purchase @ eCampus
Get ECampus: 10% Off All College Clothing Items + Free Shipping. Expires 03/31/2013 @ eCampus
Get . Expires 03/28/2013 @ eCampus
Get $3 Off $60+ Order @ eCampus
Get Free T-shirt with any order @ eCampus
Get $3 Off Order of $50 or More @ eCampus
Get 5% Off Orders @ eCampus
Get $5 Off Purchase of $75 or More @ eCampus
Get $10 Off On All Orders Over $150 @ eCampus
Get 5% Off On All Orders @ eCampus
Get 3% Off on Order @ eCampus
Get $5 Off Order $50 or More @ eCampus
Get 5% Off Your Shopping Cart @ eCampus
Get Free Shipping orders $59+ @ eCampus
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